Returns

Refund Policy

We are happy to exchange or refund any unworn footwear or unused accessories within 28 days of purchase with receipt. This includes sale and promotional items.

Return in store

You are welcome to return items in store free of charge. If purchased online, you will need your delivery note.

Return by post

Your purchase will include a returns form to complete and send back with your parcel.

Returns at Sims Footwear